REFUND POLICY
Nifty Fingers Bakery will not offer refunds or exchanges for custom products that meet our quality standards once all products has been picked up/delivered and “Accepted” by you or another designated party. Additionally under no circumstances will Nifty Fingers bakery provide a refund in excess of the cost of the order. All products are the responsibility of the customer once it leaves our possession. Refund requests due to decorating style, color shade or general decoration design will not be honored or considered If customer picks out of our range of products .We only give store credit if the product does not meet the flavor, size, and general description detailed above.
Cake flavor and texture is subjective. Refunds requested due to flavor or texture after product has been accepted and picked up will be at the sole discretion of Nifty Fingers Bakery. Nifty Fingers Bakery may consider a store credit if the product is brought back to us and the quality of the cake flavor /product or texture is determined not to meet our standards within 24 hours of your event. Please note, we do taste our cakes and other products daily to insure the highest quality. Quality determination is solely at the discretion of Nifty Fingers Bakery. Our cakes and other products are baked from scratch with all natural ingredients, and need to be kept out at room temperature for at least an hour prior to serving. Keep in mind, variety in temperature and humidity may impact the flavor, overall design, or texture of our products to some degree. Please understand we cannot control changes in texture or changes in color or shape due to weather conditions or car conditions used in picking the product ,Any order that is not picked up within time frame and not communicated to us at the bakery will be subjected to a fee of 50$ as storage charge. After 3 working business days it will be disposed NO refund or exchange will be provided ALSO NO EXCEPTIONS.
A nonrefundable retainer fee of 60% is required for orders and to keep the date full balance payment is due 7 days to pickup date. If final payment is not made without any prior approval your order will be placed on hold if your order is placed on hold we cannot guarantee the time of production of your order
We ask all our clients to go through the terms and conditions before taking action.
